Terms of service
By accessing or using the Tecasto website, creating an account, or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, you should discontinue use of the website.
1. Eligibility to Use Our Website
Our website is intended for individuals who are at least 18 years of age or who have permission from a parent or legal guardian. By placing an order, you represent that you have the legal capacity to enter into a binding agreement under applicable United States law.
2. Account Responsibility
If you create an account with Tecasto, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You agree to notify us immediately if you believe your account has been accessed without authorization.
3. Accuracy of Information
You agree to provide complete and accurate billing, shipping, and contact information when placing an order. Tecasto is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information submitted by the customer.
4. Product Information
We make every reasonable effort to ensure that product descriptions, specifications, dimensions, images, and pricing are accurate. Because of differences in screen settings, lighting, and manufacturing updates, slight variations may occur and shall not be considered product defects.
5. Product Availability
All products are offered subject to availability. Inventory displayed on the website may change without prior notice. If an item becomes unavailable after an order has been placed, we may cancel the affected item or order and issue an appropriate refund.
6. Pricing
Prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated. We reserve the right to correct pricing errors, typographical mistakes, or technical inaccuracies before or after an order has been submitted.
7. Payment
Payment must be successfully authorized before an order can be processed. Orders suspected of fraud, unauthorized payment activity, or violations of applicable law may be delayed, canceled, or declined at our sole discretion.
8. Order Acceptance
Receipt of an order confirmation email does not constitute final acceptance of your order. Tecasto reserves the right to decline or cancel any order for reasons including inventory shortages, pricing errors, payment verification issues, suspected fraud, or compliance with legal requirements.
9. Shipping
Shipping times provided on our website are estimates only and are not guaranteed delivery dates. Delivery schedules may be affected by weather, carrier operations, holidays, or other circumstances beyond our reasonable control.
10. Returns and Exchanges
Returns and exchanges are governed by our Refund Policy. Customers must follow the published return procedures before returning any product. Tecasto reserves the right to refuse returns that do not meet the eligibility requirements described in the applicable policy.
11. User Conduct
When using our website, you agree not to:
- Violate any applicable law or regulation.
- Upload malicious software or harmful code.
- Attempt unauthorized access to our systems.
- Interfere with website security or functionality.
- Use automated tools to scrape, copy, or collect website data without permission.
- Submit false, misleading, or fraudulent information.
Violation of these requirements may result in suspension of access, cancellation of orders, or legal action where permitted by law.
12. Customer Reviews and Submissions
If you submit reviews, comments, photographs, or other content, you confirm that the content is accurate, lawful, and does not infringe upon the rights of others.
By submitting such content, you grant Tecasto a non-exclusive, royalty-free license to display, reproduce, and use the content for website operation and product promotion, unless prohibited by applicable law.
13. Intellectual Property
All website content, including text, photographs, graphics, product descriptions, logos, icons, layouts, and design elements, is owned by or licensed to Tecasto and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
14. Third-Party Services
Our website may include links to third-party websites or services, including payment providers and shipping carriers. Tecasto does not control or guarantee the content, policies, or availability of third-party services and is not responsible for their actions.
15. Disclaimer of Warranties
Except where otherwise required by applicable law, our products and website are provided on an "as available" and "as is" basis.
Tecasto does not guarantee uninterrupted website availability or that the website will always be free from technical errors, viruses, or temporary interruptions.
Nothing in these Terms limits any consumer rights that cannot legally be waived.
16. Limitation of Liability
To the fullest extent permitted under applicable law, Tecasto shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
Our total liability relating to any purchase shall not exceed the amount actually paid for the applicable order, except where prohibited by law.
17. Indemnification
You agree to indemnify and hold harmless Tecasto, its officers, employees, affiliates, and service providers from claims, damages, liabilities, expenses, and legal costs arising from your violation of these Terms, misuse of the website, or infringement of another person's rights.
18. Force Majeure
Tecasto shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, severe weather, public health emergencies, labor disputes, transportation disruptions, governmental actions, cyber incidents, or supply chain interruptions.
19. Suspension or Termination
We reserve the right to suspend or terminate website access, cancel accounts, or refuse service if we reasonably believe that a user has violated these Terms, engaged in fraudulent activity, abused our services, or otherwise created risk to our business or other customers.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United States and, where applicable, the laws of the State governing the operation of our business, without regard to conflict of law principles.
21. Changes to These Terms
Tecasto may revise these Terms & Conditions from time to time to reflect changes in business operations, legal requirements, or website functionality.
The revised version will become effective upon publication on this website. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
22. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Tecasto
Email: info@tecasto.com
Phone: +1 (866) 359-7757
Business Hours: Monday – Friday, 10:00 AM – 5:00 PM (EST)