Privacy policy

Tecasto respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when using our website or purchasing our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Your name.
Shipping and billing address.
Email address.
Phone number.
Order and payment information.
Account login information, if you create an account.
Device information, browser type, IP address, and website usage information collected automatically through cookies and similar technologies.

We collect only the information necessary to provide our products and services.

How We Use Your Information

The information we collect is used only for legitimate business purposes, including:

Processing and fulfilling your orders.
Providing shipping updates and order confirmations.
Responding to customer service inquiries.
Processing returns, refunds, and exchanges.
Improving our website, products, and customer experience.
Detecting fraud, preventing unauthorized transactions, and protecting the security of our website.
Complying with legal obligations and applicable regulations.

We use your information only to support your relationship with Tecasto and to operate our business efficiently.

Marketing Communications

We do not use your personal information for advertising or promotional communications without your consent.

If you choose to subscribe to marketing emails, you may unsubscribe at any time by following the unsubscribe instructions included in those emails or by contacting us directly.

We Do Not Sell Personal Information

Tecasto does not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted service providers that help us operate our business, such as payment processors, shipping carriers, website hosting providers, or fraud prevention services. These service providers receive only the information necessary to perform their services and are expected to protect your information appropriately.

Payment Security

For your security, payment transactions are processed through secure third-party payment providers. Tecasto does not store your complete credit or debit card information on our servers.

Website Security

Our website is protected by a valid SSL (Secure Sockets Layer) certificate, which encrypts information transmitted between your browser and our website.

We also implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Although no method of electronic transmission or storage can guarantee absolute security, we continually work to maintain appropriate security measures.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

You may adjust your browser settings to refuse or delete cookies; however, some website features may not function properly if cookies are disabled.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

Request access to the personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to legal or contractual obligations.
Withdraw consent where consent is the legal basis for processing.
Request information regarding how your personal information is processed.

To exercise any applicable privacy rights, please contact us using the information provided below.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will promptly delete the information.

Applicable Law

This Privacy Policy is governed by the applicable laws of the United States, including applicable federal laws and state privacy laws where required.

If any provision of this Privacy Policy is found to be unenforceable, the remaining provisions shall continue in full force and effect.